One of our biggest strength is our 24/7 Client Interaction Center (CIC). Client Interaction Center is a dedicated platform for our clients, where they can get in touch with us at any time and we assure the reply in minutes.
It’s our own dedicated information line set up to provide you with support on any issue whenever you need it. It’s staffed by a qualified team, so whether it’s a particular concern or simply a chat, we’re here to help.
We've now launched a dedicated 24/7 Client Interaction Center where our clients can get in touch with us and I ensure a reply in less than 5 minutes. We have got an online portal (www.pentamarkpk.com/cic) and at back, we have a team on duty 24/7 to answer our clients and help them with everything. Moreover, we have designers and developers on duty to ensure that we help clients with immediate effect.
The modes we have used are, Telephonic Call (we'll pay online for the call), Message, Online Skype Video Call, Call Back Request, Order Submission, Online Chat, WhatsApp and many more. Our clients' can contact the CEO directly from the portal as well.
And don’t worry, everything our client say is completely confidential and is not disclosed.