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Shipping Terms & Conditions - PK

When ordering Pentamark services you, as “Shipper”, are agreeing, on your behalf and on behalf of the
consignee of the Shipment (“Consignee”) and anyone else with an interest in the Shipment that these
Terms and Conditions shall apply.
“Shipment” means all documents or parcels that travel under one waybill and which may be carried
by any means DHL chooses, including air, road or any other carrier. A “waybill” shall include any
Shipment identifier or document produced by DHL or Shipper automated systems such as a label,
barcode, waybill or consignment note as well as any electronic version thereof. Every Shipment is
transported on a limited liability basis as provided herein. If Shipper requires greater protection,
then insurance may be arranged at an additional cost. (Please see below for further information).
“DHL” means any member of the DHL Express Network.
1 Customs Clearance and Regulatory Compliance
DHL may perform any of the following activities on Shipper’s or Consignee’s behalf in order to provide
services: (1) complete any documents, amend product or service codes and advance any duties, taxes
or other regulatory charges required under applicable laws and regulations (“Customs Duties”), (2) act
as Shipper’s or Consignee ́s true and lawful agent or designate a customs broker to perform export
control and customs clearance and (3) redirect the Shipment to Consignee’s customs broker or other
address upon request by any person who DHL believes in its reasonable opinion to be authorized.
Shipper or Consignee will provide any extra authorization required by applicable law for DHL to clear a
Shipment.
2 Unacceptable Shipments
A Shipment is deemed unacceptable if:
 it contains complete firearms, ammunition, explosives, explosive devices or test pieces, air guns,
replica or imitation firearms; counterfeit goods; cash; bullion (of any precious metal); live animals,

prohibited animal parts or remains, such as ivory; human remains or ashes; loose precious or semi-
precious stones; cannabis or its derivatives; or illegal goods, such as narcotics or other illegal drugs,

 it is classified as hazardous material, dangerous goods, prohibited or restricted articles under ADR
(European Road Transport Regulation on dangerous goods) or by IATA (International Air Transport
Association), ICAO (International Civil Aviation Organization), or other relevant organization
(“Dangerous Goods”),
 it contains any other item which DHL cannot carry safely or legally,
 the address is incorrect or not properly marked or its packaging is defective or inadequate to ensure
safe transportation with ordinary care in handling,
 Shipper, Consignee or any other party with a direct or indirect interest in the Shipment is listed on
any applicable sanctions lists as a denied or restricted party.

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